Useful contacts
You will not need to pay for the costs of telephone calls which begin with 0800 or 0808. You will pay local rates for numbers which begin with 0845. If you phone from a mobile phone, charges may vary depending on your network provider. You may have to pay national call rates for other numbers depending on where you live.
Pension Credit Application Line
Phone 0800 99 1234
(Textphone 0800 169 0133)
Find out more about Pension Credit
Disability Benefits Enquiry Line
Phone 0800 88 22 00
(Textphone 0800 24 33 55)
Carer's Allowance Unit
Phone 01253 856 123
(Textphone 01772 899 489)
Find more information about Carer's Allowance on the Directgov website
Service Personnel and Veterans Agency Helpline
Phone 0800 169 22 77
(Textphone 0800 169 34 58)
For general advice and help filling in claims for war pensions.
Find more information about
war pensions on the Service Personnel and Veterans Agency website
Winter Fuel Payment Centre
(EEA residents only)
Phone +44 (0)29 20 42 8635
Textphone (0845 601 5613)
Find out more about the Winter Fuel payment helpline for UK callers
International Pension Centre
Phone +44 (0)191 218 7777
For advice and information from the Department for Work and Pensions
on benefits for people who live overseas.
Contact the International Pension Centre
Centre for Non-residents
Phone +44 (0)151 210 2222
(Textphone +44 (0)151 472 6112)
Find out more about tax if you live abroad on HM Revenue and Customs website
The Pensions Regulator
Phone 0870 606 3636
For help with concerns over the way your occupational pension is being
run.
Find out more on the Pensions Regulator website
The Pensions Advisory Service
Phone 0845 601 2923
For help with a problem, complaint or dispute with a private or occupational
pension arrangement.
Find out more on
The Pensions Advisory Service website
Pension Tracing Service
Phone 0845 6002 537
(Textphone 0845 3000 169)
Provides a free pension scheme tracing service.
Find out more in our Pension
Tracing Service
Did you know...?
People over 75 can apply for a free TV licence?
See our Travel and leisure section for more information.