How to apply for Pension Credit
There are three ways to apply for Pension Credit:
- you can apply for Pension Credit by freephone by calling us on 0800 99 1234, textphone 0800 169 0133 (8.00am to 8.00pm Monday to Friday, 9.00am to 1.00pm Saturday)
- you can print an application form, and fill it in by hand and post it free of charge. Please call The Pension Service Monday to Friday from 8.00am to 8.00pm on 0845 60 60 265* (0845 60 60 275* for Welsh speaking customers living in Wales) to find out your Pension Credit application Freepost address. You will need Adobe Reader to print this form
- you can fill out the application form on screen, then print it and post it. Please call The Pension Service Monday to Friday from 8.00am to 8.00pm on 0845 60 60 265* (0845 60 60 275* for Welsh speaking customers living in Wales) to find out your Pension Credit application Freepost address
Read or print the application form
If you apply for Pension Credit you can now claim Housing Benefit and Council Tax Benefit at the same time. Call us on freephone 0800 99 1234.
If you have speech or hearing difficulties, the textphone number is 0800 169 0133.
You will need the following details when you phone:
- Your National Insurance (NI) number. You can get this from your payslips, tax papers or letters from social security
- Local authority details, amounts paid for service charges and/or ground rent
- Information about any money you or your partner have coming in, name and address of employer including payroll, staff numbers,
- Details of any pension that is not a State Pension, including amounts, who pays the pension and the type of pension
- Information about any savings and investments you and/or your partner have in this country or abroad. We may need to see proof of savings, etc
- Details of anyone living in your home, their working hours and payment
- Full details of where you would like to be paid, name and address of bank account, sort code or roll number and what name(s) the account is in
*Calls from BT landlines are charged at local rates. Charges for calls from mobile phones, cable and other network providers may be different. We can ring you back if requested.
To apply for Pension Credit call 0800 99 1234
Lines are open Monday to Friday between 8.00am - 8.00pm