Contact us

Contact us

This page is for queries about benefits and services in England, Scotland and Wales.

Contact us by phone

You can claim your State Pension and apply for Pension Credit over the phone. Visit our Useful contact numbers page for a list of the phone numbers to use for these and other enquiries.

Contact us in writing or by email

To contact the Pension Service in writing or by email use the form below.

Find your pension centre (England, Scotland and Wales)

Select one of the following and enter your postcode:

Don't know your postcode? Use the Royal Mail postcode finder

Have your details changed?

Have you moved house? Changed your bank account? Find out which changes in circumstances we need to know about and how to tell us

Find your pension centre (Northern Ireland)

Visit the Department for Social Development in Northern Ireland website

More information

State Pension forecasts Contact the Future Pension Centre
Winter Fuel Payments Use the Winter Fuel Payment Helpline
Living overseas? Contact the International Pension Centre

If English is not your first language

Most of our information is available in Welsh. If you speak a different language you can use your own interpreter or your Pension Centre can provide one for you.

Braille, audio cassettes, textphone and sign language

We provide a range of information in other formats for those with a sight or hearing difficulty. Ask your pension centre or social security office, or you can request other formats by phone