Introduction
This section explains how you can change your browser settings to make it easier for you to view websites.
It also contains information on how to view portable document files (PDFs) and has links to websites which tell you how to make your computer more accessible.
Accessibility statement
The aim of The Pension Service website is to make sure that the widest possible range of people find the website easy to use, or “accessible”. We are actively working to increase the accessibility of our website.
Accessibility of our site
Our website is regularly tested to make sure it meets the government standard for accessibility. This standard is known as Double-A (AA) level of the W3C Web Content Accessibility Guidelines. Where possible we strive to meet Triple-A (AAA) level accessibility wherever it does not reduce usability for any other group of users.
For more information or to request a copy of our accessibility policy please contact us
Accessibility help
There are a number of features available from your computer to make this website easier to use. These features can help you do such things as change the size and colour of the text and change the background colour.
You can change the size of the text on the site by clicking on the text size icons at the top of each article page. Further instructions on how to change the text size are provided on the website for users running the Microsoft Windows operating system and users of Apple Mac computers
Navigation aids
Breadcrumb trails have been used on the website so that you always know where you are and can easily navigate back to the homepage or a specific page.
All pages have a ‘send to a friend’ option. Clicking on this will let you send a link of the page by email. The address of the page is already filled in: all you have to do is fill in the email address and click the button to send it.
All pages of the site use a separate print stylesheet to ensure they can be printed in a 'print-friendly' manner.
Additional accesibility help
The Apple Mac operating system includes many accessibility options, including resizing text, text-to-speech and keyboard alternatives to mouse functions. For more information visit the Apple website's accessibility section
There are a number of built in accessibility features available to users of Microsoft products. For more information visit the accessibility section of the Microsoft website
The BBC My Web My Way site gives detailed help on making changes to your browser, operating system, or computer to view websites in a more accessible way.
Help with PDF documents
The website contains a number of Portable Document Format (PDF) documents. You can download and read PDF documents using Adobe Reader – available free of charge.
Contact details
We welcome feedback on the accessibility and usability of our website.
If you have any questions or suggestions, or if you have difficulty using any part of the site, please contact us
